FreshWater Swimming COVID-19 Procedures

FreshWater Swimming is a socially responsible enterprise. We are as concerned as you about the spread of COVID-19 and are focused on finding ways to safely offer our services so that your time spent at home and in the pool this summer will be as safe and enjoyable as possible.

Our business involves consulting with pool owners, matching your needs and budget to the best available technology. We offering remote virtual consultations to all Canadians. We are available for phone consultations and we are now offering video consultations via Skype, Zoom and WhatsApp. Learning about your existing system is an important part of our assessment. Using your mobile device to video conference will allow us to see your pool water treatment system without attending your home. Book a free consultation today!

FREE DELIVERY! In an effort to assist people stay safe and improve their water, FreshWater Swimming is offering free delivery within the Kingston area for the 2020 season, if you wish to carry out your own installations.


FreshWater Swimming staff who visit your home or business will adhere to our high standards of cleanliness, safety, and hygiene before, during, and after the visit. We uphold strict cleaning and disinfecting measures to ensure the safest possible environment for you and our staff. Additionally, we are following the World Health Organization guidelines for workplace preparedness and the Government of Canada’s community-based measures to mitigate the spread of COVID-19 including:

We are continually assessing our internal status for signs of illness and engage with customers to understand their status in order to ensure a safe experience.  

We adhere to the following procedure for home visits, including consultations and installations, in order to ensure everyone's safety and comfort.

Please contact us if you have concerns about specific FreshWater Swimming safety precautions or procedures. Please note that the COVID-19 situation is changing rapidly and we will adjust our processes accordingly to best maintain the safety of our staff, customers and community.